Terms and Conditions

Last Updated: 20/12/2020

Welcome to Sahari Al Shamal National Trading. By using our website (www.saharialshamal.com) and our services, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

1.1 These Terms and Conditions govern the use of our transportation and logistics services.
1.2 By accessing our website or availing our services, you agree to be bound by these terms.
1.3 We reserve the right to update or modify these terms at any time without prior notice.

2. Services

2.1 Freight Transportation – We provide cargo transport services across Oman.
2.2 Warehousing & Distribution – Storage and logistics support for businesses.
2.3 Contract-Based Logistics – Long-term transportation solutions based on agreements.
2.4 Service availability depends on operational capacity, regulations, and geographical locations.

3. Booking & Payments

3.1 All bookings must be made in advance through our official contact channels.
3.2 Payments must be made as per the agreed terms. Late payments may result in service delays or additional charges.
3.3 We reserve the right to refuse or cancel any booking due to unforeseen circumstances.

4. Cancellations & Refunds

4.1 Cancellations must be requested at least 24 hours before scheduled pickup.
4.2 Refunds (if applicable) will be processed based on service agreements and deductions for any incurred costs.
4.3 No refunds will be issued once a service has been initiated or completed.

5. Liability & Limitations

5.1 We take all necessary precautions to ensure safe and timely delivery, but we are not liable for:

  • Delays due to weather conditions, roadblocks, or force majeure events.
  • Damage caused by poor packaging or improper handling by the sender.
  • Losses incurred due to customer-provided incorrect information.
    5.2 Our liability for any claims shall be limited to the transportation fee charged for the affected service.

6. Customer Responsibilities

6.1 The customer must provide accurate details regarding shipment weight, dimensions, and type.
6.2 Customers must ensure their cargo complies with local transportation laws and safety regulations.
6.3 Any hazardous or prohibited goods must not be included in shipments.

7. Privacy Policy

7.1 We collect and use customer information in accordance with our Privacy Policy.
7.2 Personal data will not be shared with third parties without consent, except where required by law.

8. Governing Law

8.1 These Terms & Conditions are governed by the laws of the Sultanate of Oman.
8.2 Any disputes shall be resolved through mutual discussion or legal proceedings within Oman.

9. Contact Information

For any questions or clarifications regarding these terms, please contact us:

📍 Office Address: CR No:1209804
Sal Building 2,Souq a Suwayq,Al Suwaiq,Al Batinah South,Sultanate Of Oman

📧 Email: support@saharialshamal.com